Shipping / Returns

Shipping Policy

Our embroidery designs and clip arts are delivered by digital download with instant access to your files once payment is approved.

 

We do not give refunds on our digital products, but should you encounter any problems with your product or download, please contact us right away.  We are committed to customer satisfaction.

Sticker sheets are created at the time of ordering and will ship USPS with tracking within 3-5 days. 

 

We ship to the United States ONLY!

 

If you do not receive your order or it is received damaged, please contact us right away.  We will work out a resolution.

Return & Exchange Policy

Due to the nature of our products, we do not accept returns or exchanges.

 

If you have a problem with an order placed with us, please let  us know. 

 

If we do not know about it, we cannot make it right.